Privacy Policy

Last Updated: 17 April 2023

Calashock Ltd ("we" or "us" or "our") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Ontario Personal Health Information Protection Act (PHIPA).

Collection of Personal Information

We collect personal information directly from you or through third parties, including:

  • Contact information (name, email address, phone number, postal address);
  • Demographic information (age, gender, occupation);
  • Financial information (credit card information, billing address);
  • Health information (if you use our health-related products or services); and
  • Other information you voluntarily provide to us.

Use of Personal Information

We use your personal information for the following purposes:

  • To provide you with the products or services you have requested;
  • To communicate with you regarding your orders, purchases, and account information;
  • To respond to your inquiries and requests for customer support;
  • To personalize your experience and improve our products and services;
  • To comply with legal and regulatory requirements; and
  • For any other purpose for which you provide your consent.

Disclosure of Personal Information

We may disclose your personal information to third parties in the following circumstances:

  • To our service providers and business partners who perform services on our behalf;
  • To comply with legal and regulatory requirements, including court orders or subpoenas;
  • To protect our rights, property, or safety, and that of our users and third parties; and
  • With your consent or as otherwise permitted or required by law.

Security of Personal Information

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Retention of Personal Information

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. We may also retain your personal information for a reasonable period afterward to ensure we meet any potential legal obligations or to resolve any disputes.

Your Rights

You have the right to:

  • Access your personal information that we hold;
  • Request correction of your personal information if it is inaccurate or incomplete;
  • Withdraw your consent to the collection, use, or disclosure of your personal information;
  • Request that we delete your personal information in certain circumstances; and
  • File a complaint with the appropriate privacy regulator if you believe your privacy rights have been violated.

To exercise your rights, please contact us using the contact information provided below.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated Privacy Policy will be posted on our website with the date of the last revision. We encourage you to review the Privacy Policy periodically.

Contact Us

If you have any questions or concerns about our Privacy Policy or our privacy practices, please contact us at privacy@calashock.ca.